VISION:
Safeguard legal right and contribute to the development of academic, historical and cultural knowledge.
MISSION:
- Preserve and pass on archival resources, promote the prosperity and development of social culture.
- Support the formulation of local archival policy;
Optimize tools to facilitate public use of archives;
Optimize network information services for archives consultation;
Collect historically valuable documentaries;
Preserve archives in a scientific and professional approach.
VALUES:
To be people-oriented, to carry forward culture, to be professional and responsible
Services:
- To deliver the requested microfilm record(s) within 30 minutes from the receipt of application form
- To process requests for reproduction of 20 or less microfilms instantly; To complete the processing of requests for reproduction of 21 to 100 microfilms within 3 working days.
Indicators of service quality:
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Services
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Access to services
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Processing time
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Remarks
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Preset
Compliance rate
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1
|
Requests for microfilm record consultation
|
Archives of Macao
|
To deliver the requested microfilm record(s) within 30 minutes from the receipt of application form
|
Please refer to the flow chart of microfilm consultation and application form
|
100%
|
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2
|
Requests for microfilm record reproduction
|
Archives of Macao
|
To process requests for reproduction of 20 or less microfilms instantly; To complete the processing of requests for reproduction of 21 to 100 microfilms within 3 working days.
|
Please refer to the flow chart of microfilm reproduction and application form
|
100%
|